All orders ship via USPS First Class and are dropped off at USPS hub in batches 1-2 times a week.
Currently only available to US. Please email us to inquire about international shipping.
During periods of product launches or inventory updates after a long absence of the product there may be additional load on our shipping queue. Please allow us additional processing time to handle the large volume of orders we may be dealing with.
Shipments that have lost tracking will need to be investigated with USPS first before reaching out to us. We will make our best effort to find any lost mail items. Generally, items that have not received shipping updates for several days are either truly lost or have issues with the shipping barcode on the label. Many items will be delivered later than expected as they fall back on the address written on the label instead of the barcode scanned by the system. Please allow for an additional 7 business days since the last shipping update before contacting us for help.